topic Re: sign up problem in Discussions & Feedback

sign up problem

slowsandal — Sun, 30 Jun 2024 20:21:59 GMT

why does signing up to this site not work if connected to a VPN

Re: sign up problem

MI5 — Sun, 30 Jun 2024 21:40:34 GMT

Probably some kind of security feature.

Re: sign up problem

slowsandal — Sun, 30 Jun 2024 23:02:42 GMT

well i have to use a vpn for security because my wifi is unsecure

Re: sign up problem

Bambino — Sun, 30 Jun 2024 23:44:55 GMT

@slowsandal I've tried to log in using a VPN in the past and have been unable to do so. It's obviously something O2 doesn't like. Don't know the reason why.

Re: sign up problem

madasaf1sh — Mon, 01 Jul 2024 08:31:43 GMT

@slowsandal

What IP is your VPN giving?, as if it is a non UK IP, the o2 website has never liked it.. So try setting your VPN to use a UK based IP.

Re: sign up problem

slowsandal — Mon, 01 Jul 2024 08:53:46 GMT

i have it set to uk, once i had created the account i am able to log in using a vpn, it just wont create an account while using a vpn

Re: sign up problem

Enlli — Mon, 01 Jul 2024 09:17:19 GMT

The best way to create an account is by using mobile data on the phone / SIM the account will refer to.

Re: sign up problem

slowsandal — Mon, 01 Jul 2024 09:47:45 GMT

that was not possible in this case because the reason i joined is to make a complaint about the mobile data not working in my area

Re: sign up problem

Enlli — Mon, 01 Jul 2024 09:53:26 GMT

Just turn the VPN off while you register. Can't see it being a problem in the time it takes to do that.

Re: sign up problem

slowsandal — Mon, 01 Jul 2024 11:14:04 GMT

thats what i had to do but it is a security risk, it only takes seconds to hack

Re: sign up problem

jonsie — Mon, 01 Jul 2024 11:15:58 GMT

i'll take a wild guess that it's precisely what the OP has done

Re: sign up problem

madasaf1sh — Mon, 01 Jul 2024 11:55:50 GMT

@slowsandal

To be honest you are going to have to call in as live chat is now mainly on the app..

So for your issue call o2

I would be more worried about a Keylogger on your device than someone setting up a MITM attack to credential surf and unencrypt those details that are sent using SSL over HTTP and are bound by a 256Bit Certificate using encryption domains..

Sounds like you have been taken in by the annoying VPN adverts, as the only way to truly protect your data is to build your own VPN Server using L2TP which terminates on a server you own and manage. Or use TOR