topic Re: Monthly deal in Discussions & Feedback

Monthly deal

Dmoylan64 — Tue, 25 Jun 2024 17:14:16 GMT

I was put into a false sense of security where I'd been put under the impression that I would be paying for a pay as you go deal of 30gb a month @£10 a month but ive just received a message a new sim is being sent of which I don't need! As I don't have a device to extract the one in my phone I'm happy with I spoke to a pay as you go advisor whom helped me better and sorted what I needed d moylan

Re: Monthly deal

Oxonian — Thu, 27 Jun 2024 20:35:04 GMT

@Dmoylan64

I don't quite understand what you are asking here but you will not get 30Gb of data for £10 per month on O2 PAYG.

O2 PAYG operates on either Big Bundles or Rolling Plans :-

Big Bundles: Eveything you need to know – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

Rolling plans | Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/rolling-plans

I fear you might have signed up to a monthly contract ! 👍

Re: Monthly deal

MI5 — Thu, 27 Jun 2024 21:21:21 GMT

The OP is giving feedback that the issue is sorted.