topic Re: Email preferences in Discussions & Feedback

Email preferences

Market — Fri, 14 Jun 2024 18:29:20 GMT

Can you stop sending me marketing emails? Otherwise I will block O2

Re: Email preferences

Market — Fri, 14 Jun 2024 18:31:26 GMT

I have tried going to market preferences on your unsubscribe button and it keeps prompting for OTP which I pass but on the preferences window there is nothing to allow me to disable this. Can you disable all marketing contacts?

Re: Email preferences

Bambino — Fri, 14 Jun 2024 18:33:39 GMT

@Market This is not O2. This is a customer community.

How to find help & contact O2: A Guide - O2 Community

Re: Email preferences

pgn — Fri, 14 Jun 2024 21:43:18 GMT

This can be done from your MyO2 App, @Market - which may prompt you for an OTP when you navigate down to the actual screen - if you have trouble with the app, https://accounts.o2.co.uk/signin will get you into your MyO2 via a browser.

Failing that, follow @Bambino's advice above to contact O2 and either fix your MyO2 access or to make the changes in your MyO2 Preferences for you.

Screenshots below for the MyO2 Android app - give it a go, @Market - good luck!