topic Re: Where do I find the QR code for my esim to set up Watch6 in Discussions & Feedback

Where do I find the QR code for my esim to set up Watch6

Hgaugh — Sun, 02 Jun 2024 04:08:41 GMT

I have bought a Samsung watch 6. Recieved the esim through the app. Installed on my phone, but no QRcode. Phoned customer services 4 times. 3 really genuinely didn't seem to understand what I wanted and wouldn't put me through to a technical team and the 4th sent me an email with a new esim. But still no QR code! Pls help!!

Re: Where do I find the QR code for my esim to set up Watch6

pgn — Sun, 02 Jun 2024 07:28:16 GMT

Unless something has changed now that eSIMs are available in the MyO2 app or via web, this is the process for getting your Samsung watch set up correctly with your phone: @Hgaugh

Sounds like you may be in for a trip to your nearest O2 Store today... https://stores.o2.co.uk/all-stores

Good luck!

Re: Where do I find the QR code for my esim to set up Watch6

Chloe2617 — Fri, 12 Dec 2025 10:41:20 GMT

I have the same problem and still no further forward after a full week of talking to different people via CS

Re: Where do I find the QR code for my esim to set up Watch6

pgn — Fri, 12 Dec 2025 10:50:11 GMT

Same suggestion as above, @Chloe2617 - good luck!