topic Re: Wildfire settings-someone please help in Discussions & Feedback

Wildfire settings-someone please help

Anonymous — Sun, 26 Sep 2010 17:06:37 GMT

I have got a HTC Wildfire on o2. I wanted the internet and mms settings for this phone but o2 don't support it and after speaking to o2 and not getting anywhere I went straight to HTC to get the settings . They emailed me the settings but it didn't work. I've since tried settings for other HTC phones but again nothing is working. I pay £20 per month sim only to o2 and if I can't get this working soon then t-mobile or orange are beginning to look good. Please help me sort this out someone I'm beginning to lose patience now.

Re: Wildfire settings-someone please help

Anonymous — Sun, 26 Sep 2010 21:03:58 GMT

O2 don't sell the Wildfire, so you'll need to ask wherever you bought it from.
Or can you list the settings that Htc sent you? (its only a few lines) We can then see where you've gone wrong.

Re: Wildfire settings-someone please help

Anonymous — Sun, 26 Sep 2010 21:59:07 GMT

These are the settings that were sent to me.
Following are internet settings for the Wildfire under the network O2 1. On the device, tap the Menu icon. 2. Select Settings > Wireless & networks (or Wireless Controls) > Mobile networks > Access Point Names. 3. Press the Menu key and select New APN. 4. Select Name, enter O2 WEB Postpay and tap OK. 5. Select APN, enter mobile.o2.co.uk and tap OK. 6. Enter the user name and password listed below. If no value is listed, leave the field blank. * Username: O2web * Password: password 7. Select APN type, enter default and tap OK. 8. Press the Menu key and select Save. After you have applied and saved the settings please do restart your device and also make shore that under menu - settings and mobile network that this box is ticked.
I see last agent forgot to send you the MMS settings. Try removing your current MMS APN and add this one 1. On the device, tap the Menu icon (or Applications > Menu) 2. Select Settings > Wireless & networks (or Wireless Controls) > Mobile networks > Access Point Names. 3. Press the Menu key and tap New APN. 4. Select Name, enter O2 MMS Postpay and tap OK. 5. Select APN, enter wap.o2.co.uk and tap OK. 6. Enter the user name and password listed below. If no value is listed, leave the field blank. * User name: o2wap * Password: password 7. Select MMSC, enter http://mmsc.mms.o2.co.uk:8002 and tap OK. 8. Select MMS proxy, enter 193.113.200.195 and tap OK. 9. Select MMS port, enter 8080 and tap OK. 10. If available, select Authentication type then select PAP 11. Select APN type, enter mms and tap OK. 12. Press the Menu key and select Save
I've tried this many times and also had someone else try for me just incase I was doing something wrong but still no luck.
Many thanks for trying to help.

Re: Wildfire settings-someone please help

Anonymous — Mon, 27 Sep 2010 07:30:48 GMT

Those are the correct instructions for pay monthly customers. The reason I wanted you to list your actual settings (which are only a few lines), rather than the instructions on how to put them in, is to see whether you have made any mistakes. In the past, people have done this and spotted where they have gone wrong before even posting them here.

Re: Wildfire settings-someone please help

Anonymous — Mon, 27 Sep 2010 21:15:10 GMT

Call me stupid if you want but what do you mean by the actual settings 😐

Re: Wildfire settings-someone please help

Anonymous — Wed, 06 Oct 2010 13:28:35 GMT

i have exactly the same problem, my settings are as follows
name: O2 MMS Postpay
APN: wap.o2.co.uk
Proxy: not set
Port: Not set
username: o2wap
password: password
server: Not Set
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS proxy: 193.113.200.195
mms port: 8080
MMs protocol: WAP 2.0
MCC: 234
mnc: 10
Authentication Type: PAP
APN type: mms
with these setting when ever i try an send a picture message or mms text the same two messages appear one saying 'generic network failer' and one saying 'message could not be downloaded'

Re: Wildfire settings-someone please help

Anonymous — Wed, 06 Oct 2010 21:33:21 GMT

Call me stupid if you want but what do you mean by the actual settings 😐

You're not stupid. Just list what is actually entered in the settings. Not the instructions which were sent to you.

Re: Wildfire settings-someone please help

Anonymous — Wed, 06 Oct 2010 21:40:07 GMT

i have exactly the same problem, my settings are as follows
name: O2 MMS Postpay
APN: wap.o2.co.uk
Proxy: not set
Port: Not set
username: o2wap
password: password
server: Not Set
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS proxy: 193.113.200.195
mms port: 8080
MMs protocol: WAP 2.0
MCC: 234
mnc: 10
Authentication Type: PAP
APN type: mms
with these setting when ever i try an send a picture message or mms text the same two messages appear one saying 'generic network failer' and one saying 'message could not be downloaded'

Those settings are almost right, but see the Mobile Guide on the O2 site for the HTC Desire. You'll find the manual settings instructions and can use them.

Re: Wildfire settings-someone please help

Anonymous — Thu, 07 Oct 2010 06:38:25 GMT

i'v just read the instruction an they dont tell me anything, are ou saying i have to ring o2 and find out some of the fields that are set as 'Not Set' i'v got all these settings from HTC!
thanks for your help by the way it is greatly appreciated

Re: Wildfire settings-someone please help

Anonymous — Thu, 07 Oct 2010 11:28:52 GMT

If you look at the manual instructions I pointed you to, you'll see what to do. You don't need to contact O2 or anything like that.

Re: Wildfire settings-someone please help

Anonymous — Sun, 10 Oct 2010 10:17:12 GMT

i cant find anything within the guide that tells me what settings to use can u post a link for me an tell me which section to look in? at the moment i can only find the section tell me how to send an mms message which i know its just the settings are wrong so it wont connect and send the message!
thanks for your help

Re: Wildfire settings-someone please help

Anonymous — Wed, 13 Oct 2010 19:55:25 GMT

Hello All
Looks to me as if the problem might be something else. I recognise those error messages.
Try this before pulling your hair out ...
.. make sure you have set the phone to use both mobile data services AND WiFi in the "Wireless & networks" Settings (you'll see a warning about it costing money to web-browse if using your data allowance etc)
Turn Off WiFi ...
... and then try sending your MMS again.
When I got my Wildfire this caused me problems and turning off the WiFi cures it!
Hope that helps!

Re: Wildfire settings-someone please help

Anonymous — Fri, 15 Oct 2010 21:51:21 GMT

Absolute_Shower have tried what you suggested but am still getting the message 'Generic network failure' 😞
prking my settings for this are:
Name: O2MMS Postpay
APN: wap.o2.co.uk
Proxy: Not set
Port: Not set
Username: o2wap
Password: password
Server: not set
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS Proxy: 193.113.200.195
MMS Port: 8080
MMS protocol:WAP 2.0
MCC: 234
MNC: 10
Authentication type: PAP
APN type: mms
The other one is:
Name: O2 WEB Postpay
APN: mobile.o2.co.uk
Proxy: Not set
Port: Not set
Username: O2web
Password: password
Server: Not set
MMSC: Not set
MMS proxy: Not set
MMS protocol: WAP 2.0
MCC: 10
Authentication type: PAP
APN type: default
Many thanks to everyone who is trying to help

Re: Wildfire settings-someone please help

Anonymous — Mon, 20 Dec 2010 14:33:11 GMT

hi for the web postpay there seems to be an error
MCC: 234
MNC: 10
these were the setting I was given from a nice guy at htc if you are really stuck just ring them they were very helpful to me

Re: Wildfire settings-someone please help

Anonymous — Thu, 23 Dec 2010 10:51:20 GMT

Hey, I've also got the Wildfire, and after some trouble, I got it connecting to the o2 mobile web.
Just to confirm, those settings posted by jrichmond are correct!
Although they only worked for me when the username was 'O2web' with an uppercase 'o'
Hope this helps

Re: Wildfire settings-someone please help

Anonymous — Tue, 28 Dec 2010 13:15:32 GMT

Htc sent me these settings for an 02 simplicity sim card:-
On the device, tap the Menu icon (or Applications > Menu)
Select Settings > Wireless & networks (or Wireless Controls) > Mobile networks > Access Point Names.
Press the Menu key and tap New APN.
Select Name, enter O2 MMS Postpay and tap OK.
Select APN, enter wap.o2.co.uk and tap OK.
Enter the user name and password listed below. If no value is listed, leave the field blank.
User name: o2wap
Password: password
Select MMSC, enter http://mmsc.mms.o2.co.uk:8002 and tap OK.
Select MMS proxy, enter 193.113.200.195 and tap OK.
Select MMS port, enter 8080 and tap OK.
If available, select Authentication type then select PAP
Select APN type, enter mms and tap OK.
Press the Menu key and select Save
The settings are saved and the service is ready for use.