https://community.o2.co.uk/t5/Discussions-Feedback/Down-grade-a-tariff/m-p/1718138#M132224 <P>I&nbsp; have reached the end of an 18 month Virgin sim only deal. Whilst the unlimited data during this period was fine I didn't need or use anywhere near that amount. Now I want to downgrade to a 50gb sim at £10 pm but when I go into "upgrades" it only shows the same tariff that I already have. Do I have to cancel the existing sim and then buy (and port&nbsp; my number) to the new, lower tariff? I would far prefer to do this online if possible but all I can get is bots.</P><P>Thanks john</P> Thu, 16 May 2024 12:40:44 GMT John_Clery 2024-05-16T12:40:44Z https://community.o2.co.uk/t5/Discussions-Feedback/Down-grade-a-tariff/m-p/1718138#M132224 <P>I&nbsp; have reached the end of an 18 month Virgin sim only deal. Whilst the unlimited data during this period was fine I didn't need or use anywhere near that amount. Now I want to downgrade to a 50gb sim at £10 pm but when I go into "upgrades" it only shows the same tariff that I already have. Do I have to cancel the existing sim and then buy (and port&nbsp; my number) to the new, lower tariff? I would far prefer to do this online if possible but all I can get is bots.</P><P>Thanks john</P> Thu, 16 May 2024 12:40:44 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Down-grade-a-tariff/m-p/1718138#M132224 John_Clery 2024-05-16T12:40:44Z https://community.o2.co.uk/t5/Discussions-Feedback/Down-grade-a-tariff/m-p/1718139#M132225 <P>Go to USwitch&nbsp;</P><P><A href="https://www.uswitch.com/mobiles/compare/sim_only_deals/?inset-cookie-banner&amp;utm_accountid=5303720174&amp;utm_source=google&amp;utm_medium=cpc&amp;utm_term=uswitch%20sim&amp;utm_cmpid=19601959622&amp;utm_adgid=144126498214&amp;utm_tgtid=aud-1148889077905:kwd-300365831252&amp;utm_mt=b&amp;utm_adid=645915826496&amp;utm_dvc=m&amp;utm_ntwk=g&amp;utm_plcmnt=&amp;utm_locphysid=1006884&amp;utm_locintid=&amp;utm_feeditemid=&amp;utm_devicemdl=&amp;utm_plcmnttgt=&amp;gad_source=1&amp;gclid=Cj0KCQjw3ZayBhDRARIsAPWzx8pnQaCNmRTvyYzbs_zGBC4PV33Tvk7oippvf3lYC_KUA26X8FnPEAYaAkQ4EALw_wcB" target="_blank">https://www.uswitch.com/mobiles/compare/sim_only_deals/?inset-cookie-banner&amp;utm_accountid=5303720174&amp;utm_source=google&amp;utm_medium=cpc&amp;utm_term=uswitch%20sim&amp;utm_cmpid=19601959622&amp;utm_adgid=144126498214&amp;utm_tgtid=aud-1148889077905:kwd-300365831252&amp;utm_mt=b&amp;utm_adid=645915826496&amp;utm_dvc=m&amp;utm_ntwk=g&amp;utm_plcmnt=&amp;utm_locphysid=1006884&amp;utm_locintid=&amp;utm_feeditemid=&amp;utm_devicemdl=&amp;utm_plcmnttgt=&amp;gad_source=1&amp;gclid=Cj0KCQjw3ZayBhDRARIsAPWzx8pnQaCNmRTvyYzbs_zGBC4PV33Tvk7oippvf3lYC_KUA26X8FnPEAYaAkQ4EALw_wcB</A></P><P>You will be transferred to O2 where you can choose upgrade.</P><P>You will keep your SIM and number but move to the new tariff&nbsp;</P> Thu, 16 May 2024 12:47:03 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Down-grade-a-tariff/m-p/1718139#M132225 Enlli 2024-05-16T12:47:03Z