topic Re: Waiting for Jiffy Bag in Discussions & Feedback

Waiting for Jiffy Bag

hello1231 — Tue, 30 Apr 2024 11:02:45 GMT

3 weeks ago I phoned to report that I have broken my phone and I was told you would send me a jiffy bag so I can send it to you for repair. It still hasn't arrived so I was looking for an update. I cannot use bluetooth, wifi or apple pay so need it repaired ASAP, so this is very annoying.

Re: Waiting for Jiffy Bag

MI5 — Tue, 30 Apr 2024 11:08:56 GMT

@hello1231

You need to chase O2

Re: Waiting for Jiffy Bag

gmarkj — Tue, 30 Apr 2024 12:25:00 GMT

Have you tried going direct to Apple for a repair @hello1231 ?

Re: Waiting for Jiffy Bag

Bambino — Tue, 30 Apr 2024 12:32:05 GMT

@hello1231 To add to the advice from @gmarkj: Contact – Official Apple Support (UK)