O2 Payment Method is Invalid - defo a scam text BE AWARE!

Faz_Khan — Sat, 30 Mar 2024 06:13:47 GMT

O2: Payment method on your account is invalid. Services will be temporarily unavailable until your payment method is updated via: xxxxxxxxxxxx

This text was from this number: xxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: O2 Payment Method is Invalid - defo a scam text BE AWARE!

Bambino — Sat, 30 Mar 2024 03:53:23 GMT

@Faz_Khan Please do not post links that scammers have sent to you. Someone may inadvertently click on it and find problems for themselves. I have asked the moderators to remove the link.

If you think you’ve been the victim of fraud – whether it’s because you’ve given details to someone over the phone, or clicked on a link in a suspicious text or email there are things you can do:
Contact your bank if you think you may have given out financial information. They can help protect your account and stop transactions.
Change your account and online account passwords. Not just your O2 account. All of them.
Forward fraudulent texts to O2 for free on 7726.
Contact Action Fraud on 0300 123 2040.
Call your Virgin Media or O2 customer services number if you think somebody’s taken out a contract using your details.
Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.
O2 customers can call 202 from their O2 phone or 0344 809 0202 from any other phone.

You can block the number that called you, or any number you think may be suspicious.

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

There are also these links to look at:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Re: O2 Payment Method is Invalid - defo a scam text BE AWARE!

Cleoriff — Sat, 30 Mar 2024 08:12:59 GMT

These persistent scammers are the scum of the earth nowadays @Faz_Khan

We see loads of posts like yours. Pleased you recognised it as a scam.

@Bambinohas posted loads of information above. Others reading this thread should take note of it and act accordingly. Thanks for the heads up. 👍

A community guide here for additional info

topic Re: O2 Payment Method is Invalid - defo a scam text BE AWARE! in Discussions & Feedback

O2 Payment Method is Invalid - defo a scam text BE AWARE!

Re: O2 Payment Method is Invalid - defo a scam text BE AWARE!

Re: O2 Payment Method is Invalid - defo a scam text BE AWARE!