topic Re: Customer Service Agent Shoutout in Discussions & Feedback

Customer Service Agent Shoutout

APB — Thu, 14 Mar 2024 19:17:52 GMT

I couldn't find where I could contact O2 about positive feedback, not just complaints. So I thought I'd post on here to say that Nahida was so sweet and patient when I rang to find out about upgrading my device. She spoke through all my options and went above and beyond to make sure I got the best deal. Thank you Nahida!

Re: Customer Service Agent Shoutout

gmarkj — Fri, 15 Mar 2024 06:17:25 GMT

Sounds like you found a good one @APB !

Thanks for your feedback. I'll ask that our community manager @Dave-O2 get in contact to get some more details so he can pass on your praise.

Re: Customer Service Agent Shoutout

Dave-O2 — Fri, 15 Mar 2024 09:52:14 GMT

Thanks @gmarkj

@APB Thanks for the feedback 😁 Can you please PM me your mobile number and the date/time you contacted Nahida and i'll ensure that this is passed on 👍