UK Customer Services Uncontactable

eweford — Sat, 24 Feb 2024 09:54:19 GMT

I am an o2 business customer.

I have three numbers for o2 customer services and have never had a problem contacting them in 30 years as a customer of 02, previously BT Cellnet, but now, all calls to 02 are diverted to a call centre in the Phillipenes.

I have endured eleven torturous calls attempting to renew my sim only contract.

They don't understand me, I don't understand them, they cannot answer my queries, they demand information that is absolutely no concern of a phone company, and the 'UK' numbers I have been able to extract from them are all diverted back to the Phillipenes.

I'm at my wits end.

It's absolutely absurd that one of the largest communication companies in the world choses to make itself uncontactable.

Re: UK Customer Services Uncontactable

MI5 — Sat, 24 Feb 2024 10:52:12 GMT

@eweford

No arguments from anyone here.

Something needs to be done and done quickly.

topic Re: UK Customer Services Uncontactable in Discussions & Feedback

UK Customer Services Uncontactable

Re: UK Customer Services Uncontactable