topic Lifetime Sim in Discussions & Feedback

Lifetime Sim

Anonymous — Thu, 05 Mar 2009 10:32:53 GMT

I have a lifetime contract sim for which i paid an upfront fee. I havent' used this sim for a while now but i keep recieving bills for around 70-90p a month even thought i no longer use this sim. I'm getting a bit annoyed because i'm paying for a sim i don't even use. Can anyone help?

Thanks

Lifetime Sim

Anonymous — Thu, 05 Mar 2009 11:50:21 GMT

Even if you don't use your sim card you're still going to get charged your line rental every month. You've contracted o2 to provide you with a service, which they're doing, it's your choice whether you actually make use of it or not. If you don't want to pay for it, call up and cancel it.

Lifetime Sim

Anonymous — Thu, 05 Mar 2009 13:09:41 GMT

But the point of getting the lifetime sim was that i make a one off payment and don't pay any line rental. I only pay for the calls i make.

Lifetime Sim

Anonymous — Thu, 05 Mar 2009 13:43:50 GMT

I suggest a call to customer services and ask what the charges are actually for. It's rather ambiguous at the moment.

sim

Anonymous — Thu, 05 Mar 2009 18:19:09 GMT

Hi this is my first post. Felt compelled when I saw this LoL.
Think I have the very same sim.

No you should not be paying a penny if you are not using it !

Starting using mine again 6 mnth ago after it had not been used for 3 yr ( use it now instead of a pay and go)

Here is the interesting part - did you know that you are entitled to an upgrade every 3 yrs?

Register to view your bills online so you can see your bills. Apply for an upgrade and pick what you want. I got offered £150 credited to my account or a Nokia 5800 I like new gadgets LOL guess what I got.

BTW when you got yours was it with the old Nokia 3310 ?

Graham

Lifetime Sim

Anonymous — Thu, 05 Mar 2009 21:57:55 GMT

Even if you don't use your sim card you're still going to get charged your line rental every month. You've contracted o2 to provide you with a service, which they're doing, it's your choice whether you actually make use of it or not. If you don't want to pay for it, call up and cancel it.

Poster is on a PUFL tariff. Give customer services a call, I had one like this with a customer and it was for some reason that a 50p bill hadn't been paid since about 2007 and it kept rolling over, I only remember it because I was amazed the system hadn't added a bar.