topic sim replacement alert in Discussions & Feedback

sim replacement alert

reevesylfc — Sat, 27 Jan 2024 13:48:59 GMT

Hello. Just recieved a phone call telling me my number will be blocked and I am getting a new sim card in the post. I presume it is a scam but they seemed to know a bit more than the usual scammers.

Re: sim replacement alert

Cleoriff — Sat, 27 Jan 2024 13:53:28 GMT

@reevesylfc

You didn't give the number that called you?

You can block the number that called you, or any number you think may be suspicious.

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

There are also these links to look at:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

https://www.actionfraud.police.uk/

You can also reach O2 via social media

Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW

Re: sim replacement alert

reevesylfc — Sat, 27 Jan 2024 14:14:43 GMT

Hello. The number was 44 1235 627 245/308/101. Last three digits differed each time. I have blocked all of them.

Thanks.

Re: sim replacement alert

Bambino — Sat, 27 Jan 2024 14:28:51 GMT

Definitely a scam, @reevesylfc. You've done the right thing. Hopefully you never gave them any information or read back a text code to them. They change their numbers faster than you can blink, so you may get called again. You just have to keep blocking them as they come in. Nothing else you can do.

Re: sim replacement alert

reevesylfc — Sat, 27 Jan 2024 14:41:36 GMT

Hello. I never passed any info to them. The last time they called they said that I needed to set up a discount account for my special rate. That just confirmed a scam to me.

Thanks for the replies. I appreciate it.