https://community.o2.co.uk/t5/Discussions-Feedback/Scam/m-p/1680549#M129659 <P>Definitely worth calling them</P><P>Be polite and explain&nbsp; the circumstances</P><P>A sympathetic customer service agent may well refund as a goodwill gesture (especially Christmas Day)</P><P>I would imagine there will be quite a wait on hold though....</P> Mon, 25 Dec 2023 11:15:07 GMT jonsie 2023-12-25T11:15:07Z https://community.o2.co.uk/t5/Discussions-Feedback/Scam/m-p/1680547#M129658 <P>I was charged £5.54 for ‘receiving’ and then ‘making’ a 12 second call to an unknown number&nbsp;<SPAN>09037240111. How can this be? Is it worth complaining to O2 and demanding a refund? Thanks.</SPAN></P> Mon, 25 Dec 2023 11:08:51 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Scam/m-p/1680547#M129658 Sigo 2023-12-25T11:08:51Z https://community.o2.co.uk/t5/Discussions-Feedback/Scam/m-p/1680549#M129659 <P>Definitely worth calling them</P><P>Be polite and explain&nbsp; the circumstances</P><P>A sympathetic customer service agent may well refund as a goodwill gesture (especially Christmas Day)</P><P>I would imagine there will be quite a wait on hold though....</P> Mon, 25 Dec 2023 11:15:07 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Scam/m-p/1680549#M129659 jonsie 2023-12-25T11:15:07Z