iPhone stops working when abroad.

Rik_Drummer — Thu, 14 Dec 2023 15:33:14 GMT

I spend a lot of time in Hungary and frequently my mobile data stops working.

As it was working I know that this is NOT a setting issue on my iPhone.

The solution is to ring O2 support (+44 7860 980 202 but please check this yourself in case O2 change it) and explain that your mobile data was working and stopped.

It stops when a billing date occurs for some weird reason. I logged in to MyO2 and had used practically none of my data allowance.

Every time it happened in the past I was told that they had to tick a box that I had an iPhone on this number but today I was told that he reset my data.

I had to power reset my device and the data worked immediately, although I was told that it could take up to 4 hours.

Thank you for fixing it so quickly O2. Shame it is not a permanent fix.

Re: iPhone stops working when abroad.

Oxonian — Fri, 15 Dec 2023 19:24:52 GMT

@Rik_Drummer

I am pleased that you were happy with O2's prompt action to rectify your problem.

One for @Dave-O2 to note maybe ?

topic Re: iPhone stops working when abroad. in Discussions & Feedback

iPhone stops working when abroad.

Re: iPhone stops working when abroad.