topic Re: MyO2 New Features "Notifications" post 360 migration in Discussions & Feedback

MyO2 New Features "Notifications" post 360 migration

pgn — Mon, 27 Nov 2023 14:22:52 GMT

What is the point of this new MyO2 "Notifications" section?

It correctly shows that, as I cannot access my previous bills yet on the new platform, my request for a copy of a bill (twice!) shows in the new GUI, but nothing appears in my mail (no, not even in my SPAM folder, as the agents encouraged me to check!)?

Also clicking "show e-mail" near the top of the notification results in:

And *still* now copy of the bill, neither from the Virtual Assistant route on Saturday or the Social Media attempt, started Friday, acknowledged early Sunday morning, and "bill e-mailed now£ promised on Sunday at about 8pm.

@ColinO2 or @Dave-O2?

Re: MyO2 New Features "Notifications" post 360 migration

jonsie — Mon, 27 Nov 2023 14:35:11 GMT

A bit of a mish mash but it will probably be a big improvement once all the bugs have been eliminated

Re: MyO2 New Features "Notifications" post 360 migration

madasaf1sh — Mon, 27 Nov 2023 14:43:31 GMT

Devs building features that then backend teams have only half been built, but they have put into production..

Never trust a Dev to a job right

Re: MyO2 New Features "Notifications" post 360 migration

Dave-O2 — Mon, 27 Nov 2023 16:56:58 GMT

Thanks for flagging @pgn

I'll ensure your comments are fed back to the relevant team 👍

Re: MyO2 New Features "Notifications" post 360 migration

pgn — Mon, 27 Nov 2023 23:39:44 GMT

@Dave-O2 - Thank you. At 15:26 today, this came back on my Twitter query opened on Friday, responded to only on Sunday, and which promised that my Nov and Oct bills would be e-mailed forthwith "check your spam folder..." (I have, no sign of a copy bill anywhere, just a credit for my Forum Award for Nov on 21-Nov...)

So as my next bill is due 01-Dec, we shall see if all comes up roses after that 🤞

Re: MyO2 New Features "Notifications" post 360 migration

Pipstop78 — Tue, 28 Nov 2023 10:06:40 GMT

Did it come up smelling of Roses then

Re: MyO2 New Features "Notifications" post 360 migration

pgn — Tue, 28 Nov 2023 10:39:30 GMT

@Pipstop78 wrote:
Did it come up smelling of Roses then

Given 01-Dec is next Friday, my TARDIS has yet to land then, @Pipstop78 😆

Re: MyO2 New Features "Notifications" post 360 migration

Enlli — Tue, 28 Nov 2023 11:17:55 GMT

Mine works fine (smug mode)

Re: MyO2 New Features "Notifications" post 360 migration

jonsie — Tue, 28 Nov 2023 11:25:28 GMT

@Enlli wrote:
Mine works fine (smug mode)

You're special though 😂

Re: MyO2 New Features "Notifications" post 360 migration

pgn — Tue, 28 Nov 2023 11:28:41 GMT

@Enlli wrote:
Mine works fine (smug mode)

😖🤣

Re: MyO2 New Features "Notifications" post 360 migration

Pipstop78 — Tue, 28 Nov 2023 16:23:44 GMT

Lol 😆 😂😂😂