topic Re: Reward vouchers in Discussions & Feedback

Reward vouchers

Fliptoptan — Tue, 21 Nov 2023 11:24:47 GMT

On 30oct23 I spent £30 of my O2 Rewards on an Amazon gift voucher. I have not received any correspondance. I need a claim code to redeem the voucher. I spent nearly an hour on the phone & spoke to 6 different people. I was eventually told to contact Amazon, which I did, but that's O2's responsibility. What do I do next? Please help.

Re: Reward vouchers

MI5 — Tue, 21 Nov 2023 11:44:11 GMT

@Fliptoptan

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Re: Reward vouchers

Oxonian — Tue, 21 Nov 2023 18:53:37 GMT

@Fliptoptan

This thread seems to suggest that this takes 30 days :-

Solved: When do my amazon vouchers get sent? - O2 Community

https://community.o2.co.uk/t5/Other-Products-and-Services/When-do-my-amazon-vouchers-get-sent/td-p/1517959#:~:text=It%27s%20up%20to%2030%20days.

Hence, you might receive them within the next week.