topic Re: VIrgin Billing Problems in Discussions & Feedback

VIrgin Billing Problems

Enlli — Fri, 27 Oct 2023 07:45:41 GMT

Although this article mentions Virgin Media Direcrt Debits, I wonder if it was wider than that judging by the Payment problem posts we have had on here recently

https://www.ispreview.co.uk/index.php/2023/10/direct-debit-billing-errors-strike-uk-customers-of-virgin-media.html

Re: VIrgin Billing Problems

Cleoriff — Fri, 27 Oct 2023 13:58:19 GMT

I see VM have apologised @Enlli

Interesting to note they say "it was a 'small' number of clients who underpaid on their DD

OK....Mmmmmm!

Re: VIrgin Billing Problems

Oxonian — Fri, 27 Oct 2023 19:34:42 GMT

@Enlli

We're up to 28 comments on that article and rising !

Re: VIrgin Billing Problems

madasaf1sh — Fri, 27 Oct 2023 19:59:36 GMT

I would take what is posted in the comments of ISP Review with a big pinch of salt as the majority of them have bod all to do with the article, the usual Virgin are the devil and the Virgin Bashing mob are out... Same happens when there is a post about BT, EE or the likes...

Re: VIrgin Billing Problems

Oxonian — Sat, 28 Oct 2023 19:44:53 GMT

@madasaf1sh

Totally agree, take all online comments with a big pinch of salt !

Articles that are critical or highlight the perceived shortcomings of ISPs and MNOs are particularly targets for the ISP Review hit squad.