topic MAST HAS BEEN DOWN FOR 6 WEEKS in Discussions & Feedback

MAST HAS BEEN DOWN FOR 6 WEEKS

Cr4P — Tue, 24 Oct 2023 16:19:28 GMT

The mast is B11 has now been down for 6 weeks..

How can I be held to a contract that is not fit for purpose?

Re: MAST HAS BEEN DOWN FOR 6 WEEKS

jonsie — Tue, 24 Oct 2023 16:21:44 GMT

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Re: MAST HAS BEEN DOWN FOR 6 WEEKS

Oxonian — Wed, 25 Oct 2023 19:08:59 GMT

@Cr4P

Unfortunately, the terms and conditions that you signed up to when joining O2 do not guarantee you any service whatsoever. And that is the case with the T&Cs of all of the mobile 'phone networks in the UK, so unless someone successfully challenges those T&Cs, we are stuck with them ! 😠