topic Poor and unuseable service in Discussions & Feedback https://community.o2.co.uk/t5/Discussions-Feedback/Poor-and-unuseable-service/m-p/1661782#M128402 <P>For many months we have experienced problems with the network O2. for the past week I have to switch off my phone and restart to send or receive text messages and sometimes they even disappear. Not Happy and thinking of moving contract as you are not delivering an even mediocre service</P> Mon, 23 Oct 2023 14:22:40 GMT NotPrintable 2023-10-23T14:22:40Z Poor and unuseable service https://community.o2.co.uk/t5/Discussions-Feedback/Poor-and-unuseable-service/m-p/1661782#M128402 <P>For many months we have experienced problems with the network O2. for the past week I have to switch off my phone and restart to send or receive text messages and sometimes they even disappear. Not Happy and thinking of moving contract as you are not delivering an even mediocre service</P> Mon, 23 Oct 2023 14:22:40 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Poor-and-unuseable-service/m-p/1661782#M128402 NotPrintable 2023-10-23T14:22:40Z Re: Poor and unuseable service https://community.o2.co.uk/t5/Discussions-Feedback/Poor-and-unuseable-service/m-p/1661783#M128403 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5356218">@NotPrintable</a>&nbsp;This is not O2. This is a customer community. See these guides:</P><P><A href="https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088" target="_blank" rel="noopener">How can I sort out my network issues? - o2uk</A></P><P><A href="https://community.o2.co.uk/t5/How-to-Guides/Do-you-have-poor-coverage-signal-Indoors-This-may-help-Explain/ba-p/1014134" target="_blank" rel="noopener">Why do I have poor coverage indoors? (o2.co.uk)</A></P><P>If you're not happy and you want to leave, you'll have to pay off the remainder of your contract:</P><P><A href="https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M169133" target="_blank" rel="noopener">Cancelling your contract - An updated guide - O2 Community</A></P><P>Edit: Get Pay &amp; Go sims from the other networks to see if they provide a better signal before you cancel.</P><P>&nbsp;</P> Mon, 23 Oct 2023 14:32:49 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Poor-and-unuseable-service/m-p/1661783#M128403 Bambino 2023-10-23T14:32:49Z