https://community.o2.co.uk/t5/Discussions-Feedback/Scam-calls/m-p/1656145#M127993 <P>You did right, never give the code that O2 send you to anyone</P><P>Unfortunately a lot of customers do&nbsp;</P> Tue, 03 Oct 2023 15:45:19 GMT jonsie 2023-10-03T15:45:19Z https://community.o2.co.uk/t5/Discussions-Feedback/Scam-calls/m-p/1656143#M127991 <P>Just received scam call from 033301116648 trying to offer me&nbsp; a better deal. They send two message that appear to come from O2, second one has a five digit code which the caller was asking me to tell him. Did not give and got my step daughter to waste as much time with the caller as possible. Reported to customer service, they were not interested in pursuing matter and hung up on me. That very poor customer service</P> Tue, 03 Oct 2023 15:39:52 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Scam-calls/m-p/1656143#M127991 Paul_N 2023-10-03T15:39:52Z https://community.o2.co.uk/t5/Discussions-Feedback/Scam-calls/m-p/1656145#M127993 <P>You did right, never give the code that O2 send you to anyone</P><P>Unfortunately a lot of customers do&nbsp;</P> Tue, 03 Oct 2023 15:45:19 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Scam-calls/m-p/1656145#M127993 jonsie 2023-10-03T15:45:19Z https://community.o2.co.uk/t5/Discussions-Feedback/Scam-calls/m-p/1656148#M127994 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5333247">@Paul_N</a>&nbsp;</P><P>It's a well known scam<BR />Block the number and report it free to 7726.<BR />Don’t open any links or enter any information.<BR />O2 advice here:</P><P><A href="https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice" target="_blank">https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice</A><BR /><A href="https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages" target="_blank">https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages</A><BR /><A href="https://www.actionfraud.police.uk/" target="_blank">https://www.actionfraud.police.uk/</A></P><P>How to block a number:</P><P><A href="https://www.samsung.com/us/support/answer/ANS00062352/" target="_blank">https://www.samsung.com/us/support/answer/ANS00062352/</A></P><P><A href="https://support.apple.com/en-us/HT201229" target="_blank">https://support.apple.com/en-us/HT201229</A></P> Tue, 03 Oct 2023 15:47:01 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Scam-calls/m-p/1656148#M127994 Bambino 2023-10-03T15:47:01Z https://community.o2.co.uk/t5/Discussions-Feedback/Scam-calls/m-p/1656164#M127996 <P>thanks for the advice</P> Tue, 03 Oct 2023 16:04:19 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Scam-calls/m-p/1656164#M127996 Paul_N 2023-10-03T16:04:19Z https://community.o2.co.uk/t5/Discussions-Feedback/Scam-calls/m-p/1656235#M128005 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5333247">@Paul_N</a>&nbsp;</P><P>If you decide to complain about the Customer Service :-</P><P><A href="https://www.o2.co.uk/how-to-complain" target="_blank">How to Complain | Help | O2</A></P><P><A href="https://www.o2.co.uk/documents/456036/4246828/Customer+Complaints+code+250523.pdf" target="_blank">o2.co.uk/documents/456036/4246828/Customer+Complaints+code+250523.pdf</A></P><P>&nbsp;</P> Tue, 03 Oct 2023 18:33:40 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Scam-calls/m-p/1656235#M128005 Oxonian 2023-10-03T18:33:40Z