topic Re: Constant pop-up on My O2 in Discussions & Feedback

Constant pop-up on My O2

cadmasterUK1 — Mon, 17 Jul 2023 16:46:18 GMT

I was trying to connect to My O2 to top-up my Pay-as-you-go balance but every time the page changed I was confronted by a cookies pop-up that I had to either accept or manage the options before I could get back to the page I was trying to access.

Why can't the system remember the settings, even in the same session?

This is ridiculous.

Does anyone know how to bypass or disable these stupid, persistent pop-ups?

If the situation continues, I will be ditching O2 completely and move to another provider.

Re: Constant pop-up on My O2

madasaf1sh — Mon, 17 Jul 2023 16:53:10 GMT

@cadmasterUK1

Use a different browser, use incognito mode..

Cookies are designed to expire...

Other than that seen as you are on PAYG just move to a new network, just request your PAC Code from o2.

Re: Constant pop-up on My O2

pgn — Tue, 18 Jul 2023 04:10:56 GMT

@Martin-O2 - any progress on this popup bugbear?

Re: Constant pop-up on My O2

jonsie — Tue, 18 Jul 2023 10:00:27 GMT

@pgn wrote:
@Martin-O2 - any progress on this popup bugbear?

Dream on.....

Re: Constant pop-up on My O2

Martin-O2 — Wed, 19 Jul 2023 10:29:02 GMT

Sorry @pgn no update on the popup issue I'm afraid.

Re: Constant pop-up on My O2

pgn — Wed, 19 Jul 2023 16:35:31 GMT

@Martin-O2 wrote:
Sorry @pgn no update on the popup issue I'm afraid.

Shame - it has become very intrusive of late. Off-putting to say the least.

Re: Constant pop-up on My O2

pgn — Sun, 19 May 2024 14:25:04 GMT

Pop-ups. Yes. Any answer from the platform team yet, @Dave-O2 - just had one appear as I typed this reminder in, annoyingly.

And yet another, barely 10mins later aaargh!