topic Re: Switching to SIM only. in Discussions & Feedback

Switching to SIM only.

PTfromBT — Wed, 05 Jul 2023 05:45:38 GMT

Hi, everyone.

Long term O2 customer coming to end of contract on July 7th.

Looking to switch to the 12 month SIM with 30GB allowance and unlimited texts and calls for £8.00 pm.

I'd like to keep my current number. If I sign up online and opt to keep my current number during that process will my current contract end automatically?

Also. Will I keep my Volt benefits as an O2 / Virgin Media customer?

Grateful for advice by return.

Paul

Re: Switching to SIM only.

pgn — Wed, 05 Jul 2023 06:05:48 GMT

Two guides you need to read, @PTfromBT - (for info) and

Note O2 are disabling contract SIMs automatically in many instances these days, sadly, upon completion of new purchase - leaving you in limbo until you get your new SIM and activate it the first time.

And you will lose VOLT benefits on the mobile for a few days as contract move happens, but it does come back after about a week (in my case) without further action -

Good luck, @PTfromBT!

Re: Switching to SIM only.

Cleoriff — Wed, 05 Jul 2023 06:38:01 GMT

As well as the info above from @pgn, it's important to remember to take the UPGRADE route @PTfromBT

Otherwise you will end up with a 2nd contract. Not what you want at all. 😉 Upgrading ensures you keep your number.

Re: Switching to SIM only.

PTfromBT — Wed, 05 Jul 2023 06:51:22 GMT

Hi. Thanks for the quick responses and advice folks. I’m a bit confused by the upgrade suggestion as I’m effectively trying to downgrade three out of contract tariffs and not seeking new handsets. Can you elaborate on your advice please?

Re: Switching to SIM only.

MI5 — Wed, 05 Jul 2023 07:07:06 GMT

@PTfromBT

I've just done a sim only upgrade myself so can guide you through.

From your MyO2, choose upgrade now.

Select the sim only option.

Choose the sim only package you want and add to basket.

It will ask you to confirm that you are upgrading your number.

You do not need a new sim so your old sim will not be turned off.

Accept all the T&C's that are shown, choose a spend cap if required and any extras offered.

Complete checkout process.

No need to cancel your current contract and your new tariff will start almost immediately.

You will receive emails confirming this.

The whole process takes around 5 mins.

Your next bill will be the same date as always and will be adjusted down to take into account the cheaper tariff you have taken.

Best of luck and welcome.

Re: Switching to SIM only.

Cleoriff — Wed, 05 Jul 2023 07:55:25 GMT

@PTfromBT wrote:
Hi. Thanks for the quick responses and advice folks. I’m a bit confused by the upgrade suggestion as I’m effectively trying to downgrade three out of contract tariffs and not seeking new handsets. Can you elaborate on your advice please?

@PTfromBT

I'm sim only as I buy my phone outright and keep it for a few years.

@MI5has taken you through the very easy process. (I know it sounds weird talking about UPGRADE when you are in effect downgrading.... but that's the way it's written).

Bottom line, using the UPGRADE route in your case, you are continuing to use the same phone and it;s only the tariff which changes on the system. All usually happens on the same day.

Re: Switching to SIM only.

PTfromBT — Wed, 05 Jul 2023 08:17:15 GMT

Folks.

Once again many thanks for the advice and clarification.

Having gone through the upgrade route on the app the only SIM only 30gb unlimited minutes and unlimited texts is a 24 month contract at £14.99 a month. The specific offer I am after is 30GB unlimited minutes unlimited texts for 12 months at £8.00 a month as seen here https://www.o2.co.uk/shop/package-options?cm_mmc=affiliate-_-75150-_-blank-_-blank&awc=3235_1688538408_c3bbca66edc6e5be51b7895af8ab436e

Clearly I cannot upgrade to this via the app.

Any further advice most welcome.

Re: Switching to SIM only.

MI5 — Wed, 05 Jul 2023 09:04:00 GMT

@PTfromBT

The offer you are looking for is a 24 month tariff.

The one you have selected is a 12 month tariff.

You need to select from the 24 month options.

Re: Switching to SIM only.

MI5 — Wed, 05 Jul 2023 09:06:16 GMT

@PTfromBT

If you select from the USwitch website you can get it for £8.00 for 12 months.

Just start here and it will be added to your O2 basket https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Re: Switching to SIM only.

PTfromBT — Thu, 06 Jul 2023 11:19:51 GMT

Someone has suggested to me that the Uswitch route may prove problematic when O2 realize that the three numbers I wish to retain to use with the new £8.00 SIMs are already on their network. Does anyone have any experience of this? Grateful, again, for advice.

Re: Switching to SIM only.

MI5 — Thu, 06 Jul 2023 11:27:03 GMT

@PTfromBT

No issues at all as you are upgrading your current numbers.

Re: Switching to SIM only.

PTfromBT — Thu, 06 Jul 2023 13:06:37 GMT

Hi @MI5. Thanks very much for your endeavours to assist. I really appreciate you doing so but I am somewhat confused on this matter so please bear with me. In real terms I am am not upgrading but downgrading. One example is one number will be going from 100GB with unlimited calls and texts currently costing £62.00pm to 30GB with unlimited calls and texts for £8.00pm. Is your advice still as above? Many thanks in advance.

Re: Switching to SIM only.

MI5 — Thu, 06 Jul 2023 13:14:36 GMT

@PTfromBT

No problem bearing with

It is still classed as an upgrade.

My advice is still 100% as above.

Select the tariff from USwitch and it will take you to your MyO2 basket.

Just follow the website from there.

Re: Switching to SIM only.

PTfromBT — Thu, 06 Jul 2023 20:55:14 GMT

Thanks so much for all of your advice and guidance. All sorted apparently.Cheers.

Re: Switching to SIM only.

pgn — Thu, 06 Jul 2023 21:06:00 GMT

You are welcome, @PTfromBT 👍

Re: Switching to SIM only.

MI5 — Thu, 06 Jul 2023 21:08:08 GMT

You're welcome @PTfromBT