https://community.o2.co.uk/t5/Discussions-Feedback/change-account-name/m-p/1629009#M126036 <P>It shows on your website that to change the name on the account to ring customers services, when i called them they said this is not possible. I was waiting in the telephone queue for 20 minutes for this information, why is it on the website for me to call customer services to make this change if this cannot be done? are you here to frustrate people? why not just say that this cannot be done on the website. Terrible service and a waste of everyone's time.</P> Thu, 29 Jun 2023 16:51:52 GMT why_ 2023-06-29T16:51:52Z https://community.o2.co.uk/t5/Discussions-Feedback/change-account-name/m-p/1629009#M126036 <P>It shows on your website that to change the name on the account to ring customers services, when i called them they said this is not possible. I was waiting in the telephone queue for 20 minutes for this information, why is it on the website for me to call customer services to make this change if this cannot be done? are you here to frustrate people? why not just say that this cannot be done on the website. Terrible service and a waste of everyone's time.</P> Thu, 29 Jun 2023 16:51:52 GMT https://community.o2.co.uk/t5/Discussions-Feedback/change-account-name/m-p/1629009#M126036 why_ 2023-06-29T16:51:52Z https://community.o2.co.uk/t5/Discussions-Feedback/change-account-name/m-p/1629011#M126037 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5212473">@why_</a>&nbsp;See if anything here helps:&nbsp;<A href="https://www.o2.co.uk/help/account-and-billing/changing-personal-details" target="_blank">Changing my personal details | Account and Billing | Help &amp; Support | O2</A></P> Thu, 29 Jun 2023 17:04:13 GMT https://community.o2.co.uk/t5/Discussions-Feedback/change-account-name/m-p/1629011#M126037 Bambino 2023-06-29T17:04:13Z