https://community.o2.co.uk/t5/Discussions-Feedback/My-Faith-in-O2-CS-Restored/m-p/1629179#M126025 <P>Thank you so much <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5197713">@Kiwiboy</a>. I appreciate the feedback&nbsp;<span class="lia-unicode-emoji" title=":red_heart:">❤️</span></P> Fri, 30 Jun 2023 10:03:44 GMT O2Sarah- 2023-06-30T10:03:44Z https://community.o2.co.uk/t5/Discussions-Feedback/My-Faith-in-O2-CS-Restored/m-p/1629143#M126021 <P>Good morning community - just a quick note to publicly record my appreciation for all of the effort undertaken by&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3696702">@O2Sarah-</a>&nbsp;in sorting out the shambles that was my account. Sarah rectified various issues ranging from incorrect personal details, to incorrect products &amp; services, and did so in a friendly &amp; efficient manner updating me throughout the process.</P><P>&nbsp;</P><P>If o2 could populate their contact centres with CS staff of Sarah's calibre, they'd be unstoppable.</P><P>&nbsp;</P><P>Thank you again Sarah for smoothing out a rocky start for a new customer, and for restoring my faith in this community's ability &amp; willingness to own an issue and to see it through to resolution.</P><P>&nbsp;</P><P>Pete.</P> Fri, 30 Jun 2023 08:35:42 GMT https://community.o2.co.uk/t5/Discussions-Feedback/My-Faith-in-O2-CS-Restored/m-p/1629143#M126021 Kiwiboy 2023-06-30T08:35:42Z https://community.o2.co.uk/t5/Discussions-Feedback/My-Faith-in-O2-CS-Restored/m-p/1629179#M126025 <P>Thank you so much <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5197713">@Kiwiboy</a>. I appreciate the feedback&nbsp;<span class="lia-unicode-emoji" title=":red_heart:">❤️</span></P> Fri, 30 Jun 2023 10:03:44 GMT https://community.o2.co.uk/t5/Discussions-Feedback/My-Faith-in-O2-CS-Restored/m-p/1629179#M126025 O2Sarah- 2023-06-30T10:03:44Z