topic Re: Apple Watch code 14 in Discussions & Feedback

Apple Watch code 14

Mk10 — Sat, 24 Jun 2023 13:13:09 GMT

Had to factory reset my phone, so I had to reset and pair my watch.. when I went to connect my watch to mobile network it said to phone 202 and say code 14… did this, but all the person on the other end pointed me to appple support page..

any help would be greatly appreciated

Re: Apple Watch code 14

pgn — Sat, 24 Jun 2023 13:29:29 GMT

@Mk10 - tagging the O2 Advisor on this afternoon, @O2Jonathan - watch out for a message shortly here looking for more info. Good luck!

Re: Apple Watch code 14

Mk10 — Sat, 24 Jun 2023 13:35:23 GMT

Thank you

Re: Apple Watch code 14

pgn — Sat, 24 Jun 2023 13:59:50 GMT

@Mk10 wrote:
Thank you

At least, he's supposed to be on this Sturday afternoon until 6pm... @O2Jonathan ?

Re: Apple Watch code 14

O2Jonathan — Sat, 24 Jun 2023 14:06:54 GMT

Hi, sorry I have been busy with some other queries. I am free now and will private message you @Mk10. Thank you for the tag @pgn .

Re: Apple Watch code 14

pgn — Sat, 24 Jun 2023 15:08:43 GMT

Thank you, @O2Jonathan. 👍

Re: Apple Watch code 14

Mk10 — Thu, 29 Jun 2023 07:45:19 GMT

So I missed the PM from @O2Jonathan, but found it and replied back last nite just waiting for a reply.. since then I contacted o2 again and the adviser said that he was sending out an eSIM. So I installed that and now everything on my phone come up as primary or secondary and my watch still doesn’t connect to o2

Re: Apple Watch code 14

pgn — Thu, 29 Jun 2023 08:15:18 GMT

O2Jonathan is not in today, but I can ask @O2Sarah- to take a look - keep a watch on your PMs, @Mk10 and good luck!

Re: Apple Watch code 14

O2Sarah- — Thu, 29 Jun 2023 08:37:28 GMT

Thanks for the tag @pgn

@Mk10 I will send you a private message so we can look into this.

Re: Apple Watch code 14

Mk10 — Thu, 29 Jun 2023 16:21:17 GMT

All sorted watch working properly thank you everyone that helped