topic Great Customer Service in Discussions & Feedback

Great Customer Service

Workman — Mon, 19 Jun 2023 15:49:06 GMT

I am one of the Virgin Mobile customers that have been transferred onto the o2 network.

Thank you very much, after bad customer service with Virgin I today had a few problems getting logged in to the o2 web site plus other queries.

My call was answered by a nice person named Rohit who worked with me for quite a while and resolved all my problems and queries.

WELL DONE o2 and especially Rohit.

GREAT SERVICE.

jonsie — Mon, 19 Jun 2023 16:15:20 GMT

A really nice post, it's a welcome change

@Martin-O2 @Breanna could you feed back please?

Martin-O2 — Tue, 20 Jun 2023 14:52:41 GMT

Thanks for the mention @jonsie!

@Workman I'll make sure your lovely feedback reaches Rohit!