topic Re: RPI+3.9% in Discussions & Feedback

RPI+3.9%

EmilyG — Tue, 21 Feb 2023 12:00:47 GMT

I’ve just had my annual text to tell my contract price is going up by 13.4% + 3.9% = 17.3% which is disgusting. I know this is in the contract agreement but why do O2 feel the need to do this other than profits and greed? I can’t even opt for a cheaper airtime plan with less GB to make it affordable because there is only a few pennies savings between the Unlimited, 150GB and 60GB data plans. The only way to beat inflation is to drop down to less than 10GB which O2 know I won’t do as I use ~50GB per month. I have been an O2 customer for 12 years. But taking advantage of your customers at a time like this does not sit well with me and as soon as I can get out of my contract I will.

Re: RPI+3.9%

Enlli — Tue, 21 Feb 2023 12:14:11 GMT

Well this is a community forum made up of customers like yourself so we are all in the same situation.

All the major networks do similar.

Re: RPI+3.9%

digdog71 — Wed, 22 Feb 2023 11:38:30 GMT

Yep, I've just had my notification - bill going up from £25 to £29.32, no options to downgrade contract either. Already put a note in my diary next year to leave o2 and go with someone else. Never had an increase this much, disgusted!

Re: RPI+3.9%

Enlli — Wed, 22 Feb 2023 12:01:26 GMT

They are all putting up prices, so moving will only stave off the inevitable.

Agreed 02 is the biggest, but not by much.