topic Re: help lost phone in Discussions & Feedback

help lost phone

Agnes2 — Sun, 19 Feb 2023 16:34:42 GMT

I need help I lost my S22 Ultra on 16th May 2022 in a First Cymru bus

my order info

Order Date
08 March 2022
Order Number:
ms-120129978
Order
Postpay 5G Ready Triple Sim, ACC Galaxy S22 Ultra Power Protect Bundle AKOSBOPN, HAN Samsung Galaxy S22 Ultra White 1SASAB05WN

Re: help lost phone

MI5 — Sun, 19 Feb 2023 16:42:59 GMT

@Agnes2

You need to contact O2 to report it

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).

Re: help lost phone

Enlli — Sun, 19 Feb 2023 16:55:10 GMT

Have you not reported it in 9 months?

Re: help lost phone

jonsie — Sun, 19 Feb 2023 17:07:23 GMT

If you are reporting this now for insurance purposes then 100% refusal for them to pay out

Any loss of personal data will already be damage done after 9 months