topic Re: O2 Customer Experience in Discussions & Feedback

O2 Customer Experience

JulesS — Thu, 16 Feb 2023 23:15:18 GMT

I would like to give feedback regarding my recent experience in the O2 shop, Sheffield Fargate branch. I had a complicated problem with a new contract that took a few visits to sort. The staff team there were so polite, approachable and knowledgable that I felt confident that the problem would get sorted. Particular thanks to Connor, whose professionalism and patience really made a difference.

Re: O2 Customer Experience

jonsie — Thu, 16 Feb 2023 23:37:53 GMT

The community managers will pass this on

@Martin-O2 @RafaC @Breanna

Re: O2 Customer Experience

Breanna — Fri, 17 Feb 2023 11:01:31 GMT

Thanks for the tag @jonsie

@JulesS So great to hear you had a good experience! I will message you to get some details so we can get this feedback passed on to Connor and the team at the Sheffield Fargate store.