topic Re: Dpd delivery in Discussions & Feedback

Dpd delivery

Jasob — Mon, 31 Oct 2022 23:25:07 GMT

Hi stayed in all day today because I'm getting a delivery and had to accept it personally but no delivery 02 said its on its way and to wait in .but no delivery. Went to the delivery company with the tracking information but said details incorrect. Finally found its now been put back a day .I'm not waiting in all day a second day if they fail to deliver I will cancel my order .this is the third time this has happened with dpd on different accounts. Please 02 look at the feedback dpd gets its so bad please use a good delivery company

Re: Dpd delivery

jonsie — Mon, 31 Oct 2022 23:41:13 GMT

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Re: Dpd delivery

madasaf1sh — Tue, 01 Nov 2022 08:41:17 GMT

@Jasob

DPD are one of the best, it could be worse, it could be Evri or Yodel, or Royal Mail, then you would never get your parcels.

I wouldnt mind if they switched to UPS or Fedex, but o2's delivery costs would quadruple overnight, and that would be passed onto you the customer...

Re: Dpd delivery

Enlli — Tue, 01 Nov 2022 09:41:59 GMT

Agree with @madasaf1sh DPD are one of the best around us.

Over on the Virgin Forum there are always complains about Yodel and 'lost' phones.

Re: Dpd delivery

L_W_Ward — Tue, 01 Nov 2022 19:08:15 GMT

Agreed DPD are amazing! Must have been an admin fault somewhere. Hope you get it soon.