https://community.o2.co.uk/t5/Discussions-Feedback/Court-action/m-p/1572318#M122935 <P>Is there anyone who has taken these cretins to court before? I’ve had a complaint raised since the 8/6/22. They just keep fobbing me off and creating new problems. I’ve spoken to the complaints review service twice, each time I’m told I’ll get a call back within 10 working days- different from the 5 working days customer service has quoted me numerous times.&nbsp;</P> Thu, 08 Sep 2022 17:34:23 GMT Scotty_boy 2022-09-08T17:34:23Z https://community.o2.co.uk/t5/Discussions-Feedback/Court-action/m-p/1572318#M122935 <P>Is there anyone who has taken these cretins to court before? I’ve had a complaint raised since the 8/6/22. They just keep fobbing me off and creating new problems. I’ve spoken to the complaints review service twice, each time I’m told I’ll get a call back within 10 working days- different from the 5 working days customer service has quoted me numerous times.&nbsp;</P> Thu, 08 Sep 2022 17:34:23 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Court-action/m-p/1572318#M122935 Scotty_boy 2022-09-08T17:34:23Z https://community.o2.co.uk/t5/Discussions-Feedback/Court-action/m-p/1572334#M122936 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3652515">@Scotty_boy</a>&nbsp;</P><P>&nbsp;</P><P>I would go through the Ombudsman service, before taking further action, as you need to show you have exhausted all the channels pre action.&nbsp;<BR /><BR />Best thing to do is talk to a lawyer.</P> Thu, 08 Sep 2022 18:47:47 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Court-action/m-p/1572334#M122936 madasaf1sh 2022-09-08T18:47:47Z