topic Not received a dispatch email. in Discussions & Feedback

Not received a dispatch email.

Denise76 — Tue, 02 Aug 2022 18:35:23 GMT

Hi I’m just a bit curious as I’ve not received a dispatch email and the tracking for the progress of my item has not changed but I got a message from DHL saying they have my order, it’s not a scam message either. Does that mean everything’s okay and it’s just going a little slow?

Re: Not received a dispatch email.

MI5 — Tue, 02 Aug 2022 18:37:06 GMT

@Denise76

Dispatch emails are usually sent out the evening before the day of delivery so it may just be a bit slow updating and due anytime.

Either way, if the courier has your parcel you can track it with them.

Re: Not received a dispatch email.

Denise76 — Tue, 02 Aug 2022 18:39:29 GMT

Yeah it’s due to be delivered tomorrow, probably is just a being slow but I was curious aha, thank you:)

Re: Not received a dispatch email.

MI5 — Tue, 02 Aug 2022 18:44:22 GMT

Good luck 😃