topic Re: Network Issues in Discussions & Feedback

Network Issues

Dazza75 — Fri, 11 Mar 2022 11:50:10 GMT

Absolutely fed up of this network, its been like this well over a year. I am paying nearly £70 per month. iPhone 12 Pro Max.

The 4G/5G network is horrendous, worse when in busy areas, big cities etc. I was at a Rugby match in Leeds, no internet whatsoever. I live in WF1, signal here is shocking.

My mate was next to me, he is on Vodafone, no issues.

Something needs to be done.

Re: Network Issues

pgn — Fri, 11 Mar 2022 11:57:34 GMT

Sometimes, switching to 3G (or 2G/3G on some Android versions) helps immensely, @Dazza75.

Meanwhile, Community Guidance is all in the link just below, sometimes logging the fault where you are, which only takes a minute, online or with the O2 app, can get better results than launching a broadside on a Community (note, not O2!) Forum.

Also check out your new carrier with a PAYG SIM before hopping from O2 to the new carrier.

Good luck, @Dazza75

Re: Network Issues

Mystic2006 — Fri, 11 Mar 2022 12:35:53 GMT

Same here

Re: Network Issues

pgn — Fri, 11 Mar 2022 12:55:49 GMT

Same answer, @Mystic2006 - the info in here has helped many:

And keep in touch with O2 on Social Media, links below - they are O2!