NO SIGNAL

SteveB72 — Mon, 18 Oct 2021 14:40:23 GMT

My son has an Apple 12 and he never has a signal.

We got the phone to keep checks on him coming and going from high school but this area seems to be a dead zone for O2 (SK9), even though they say the signal should be fine. We have swapped the sim and no change. I asked for the contract to be terminated but we are too far into it and would get charged. We didn't know there was an issue for 8 months due to him being at home due to lock down, now I feel like I'm paying for nothing. It only works when he is at home on Wifi, which of course is no good. I have now spoke to others who also say they have issues with O2 in this area, If this is the case it should be on the coverage checker. Very annoyed.

Re: NO SIGNAL

madasaf1sh — Mon, 18 Oct 2021 15:05:12 GMT

@SteveB72

All coverage checkers are, are computer simulations of coverage from a mast / masts in that post code area, and you should always check coverage yourself with a pay as you go sim card.

Mobile phone signal is not guaranteed in all locations either.

Use the my o2 network app to report problems in the area...

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NO SIGNAL

Re: NO SIGNAL