topic Re: 40% discount scam? in Discussions & Feedback

40% discount scam?

KarenM69 — Mon, 01 Feb 2021 16:02:44 GMT

I've just had a call from "O2" telling me I am a fantastic customer and will now get 40% discount off my bill for the duration of the contract! WOW! because O2 are loosing customers due to hard times caused by Covid-19 etc etc I have been identified as a loyal customer who always pays their bills on time so I qualify! REALLY!?? That was the giveaway because I can't always pay on time, I do pay but not always on time though. WHAT A SCAM!

Re: 40% discount scam?

MI5 — Mon, 01 Feb 2021 16:05:23 GMT

@KarenM69

There are so many scams going around currently.

Never agree to anything from a cold call and block the numbers they come from.

If you want to upgrade or change anything, always call O2 yourself.

O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

Re: 40% discount scam?

madasaf1sh — Mon, 01 Feb 2021 16:07:11 GMT

@KarenM69

This is a total scam and is by one of o2's " (un) trusted partners, trying to snare people into a new contract.

If you have the number then report to Action Fraud, and also send the number to 7726

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

Its about time o2 cut these companies off!!!

Re: 40% discount scam?

Word2theWise — Fri, 26 Mar 2021 12:15:24 GMT

A genuine text in O2 folder - *FRAUD ALERT - MUST READ* Has someone called you and asked for a code? Hang up. They DO NOT work for O2 and are trying to commit fraud on your O2 account. Never give a one-time code to anyone who called you. Call us on 202 if you need help. If you requested a code yourself, we'll be texting it to you shortly.

This morning this number called me
*03302204417. Due to Covid-19 and not wanting to lose customers O2 are offering 40% discount on all bills. Not being greedy person nor wanting things free I hung up after they sent an O2 text with a code, requesting I tell them the code.

I called O2.
O2 said if you I had given them the code they would have been able to place orders on my account. And to forward the text to 7726 for investigation

Re: 40% discount scam?

MI5 — Fri, 26 Mar 2021 12:19:37 GMT

@Word2theWise

You also need to change your O2 password as receiving the code means the scammers have access to your account.

Re: 40% discount scam?

Word2theWise — Fri, 26 Mar 2021 23:21:20 GMT

Thank you. There was also a new number attached to my account. I changed my number and deleted that contact number.

Re: 40% discount scam?

AllieKat — Mon, 27 Sep 2021 11:29:23 GMT

I’ve had this telephone call too. Quite persistent when I hung up. Nothing in the web site. When something seams too good to be true it probably is.

Re: 40% discount scam?

nwilson8989 — Tue, 01 Feb 2022 15:59:18 GMT

Yh, I just got one too, the real question here is how did they get our info?

Knew how much I paid monthly

Re: 40% discount scam?

jonsie — Tue, 01 Feb 2022 17:40:39 GMT

That info can only come from the O2 data base but the problem is finding which of the many 'trusted partners' have released or sold these details on

Re: 40% discount scam?

jonsie — Tue, 01 Feb 2022 17:44:40 GMT

List of partners here

https://www.o2.co.uk/business/contact-us/partners