https://community.o2.co.uk/t5/Discussions-Feedback/Not-Receiving-OTP/m-p/1478351#M118971 <P>If you have a spend cap on your account&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/153630">@ITO</a>&nbsp;then it might stop texts coming through from short numbers (starting 6 or 8).</P> <P>Contact customer services on 202 if you are a pay monthly customer and get them to check.</P> Thu, 12 Aug 2021 12:14:17 GMT gmarkj 2021-08-12T12:14:17Z https://community.o2.co.uk/t5/Discussions-Feedback/Not-Receiving-OTP/m-p/1478346#M118970 <P>Bank sends otp my galaxy fails to ring.</P> Thu, 12 Aug 2021 12:03:45 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Not-Receiving-OTP/m-p/1478346#M118970 ITO 2021-08-12T12:03:45Z https://community.o2.co.uk/t5/Discussions-Feedback/Not-Receiving-OTP/m-p/1478351#M118971 <P>If you have a spend cap on your account&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/153630">@ITO</a>&nbsp;then it might stop texts coming through from short numbers (starting 6 or 8).</P> <P>Contact customer services on 202 if you are a pay monthly customer and get them to check.</P> Thu, 12 Aug 2021 12:14:17 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Not-Receiving-OTP/m-p/1478351#M118971 gmarkj 2021-08-12T12:14:17Z