topic Re: iBroadcast in Discussions & Feedback

iBroadcast

silbylaw — Tue, 20 Apr 2021 10:14:50 GMT

I'm a Sky customer.

When I was with "Three" and "Vodafone" prior to that, I was able to stream my music from my iBroadcast online music locker, over cellular, without difficulty.

Now all I get is a "failed to connect" error message.

Sky tell me that they're at a loss to explain it.

It works over Wi-Fi.

The iBroadcast team tell me that it might be "a peering issue with your cellular provider".

Can anybody please shed any light on the issue?

Re: iBroadcast

MI5 — Tue, 20 Apr 2021 10:56:34 GMT

@silbylaw

O2 won't be able to assist with Sky issues, sorry.

Re: iBroadcast

silbylaw — Tue, 20 Apr 2021 11:20:00 GMT

It's not a Sky issue.

It's something to do with the way O2 peering works.

You are aware, I suppose, that Sky merely piggyback the O2 network?

Re: iBroadcast

MI5 — Tue, 20 Apr 2021 11:25:32 GMT

O2 sell bandwidth to Sky but it's not just as simple as you receive an O2 signal with the Sky name on your phone......

Your issue is with Sky. If they believe it is subsequently an O2 issue, they need to address it with O2.

Re: iBroadcast

madasaf1sh — Tue, 20 Apr 2021 21:49:42 GMT

@silbylaw

This is Sky / ibroadcast talking rubbish im afraid, and i dont think they know what a peer network is.

O2 use the same peers as every other ISP in the UK such as Linx, Equinix, if these peers had issues then no one would get to ibroadcast

Sky use a Private APN who route data through their own data network as the backhaul to their internet ,services, so you need to contact Sky

This has nothing to do with o2, but how Sky handles their IP traffic.

edited to add further information

Re: iBroadcast

MI5 — Tue, 20 Apr 2021 22:28:39 GMT

Yes, clearly a Sky issue as said before.

Re: iBroadcast

silbylaw — Wed, 21 Apr 2021 12:24:46 GMT

Thanks for the clarification.

I'll get back to Sky.