topic Re: I keep getting automated calls from mobiles that end as soon as I pickup in Discussions & Feedback

I keep getting automated calls from mobiles that end as soon as I pickup

shaun3h — Tue, 23 Feb 2021 11:10:38 GMT

I keep getting endless calls from mobile numbers. I get like 5+ a day from automated systems. The numbers are fairly close together

Mobile number 07597025421 calls, I pick up or don't, it goes dead, I block it.

Same thing for:

07597025668

07597026924

07597026911

07597023590

etc

It's not practical to block all mobile numbers. How is it possible they are all following the exact same pattern and in 2021 a carrier isn't equipped to automatically identify such behaviour? Someone has bought a load of numbers in a batch and is able to spam calls to the same phone with it. I can't tell if this is malicious or just inept like they are supposed to be playing some "if you were in an accident, call x" message but aren't.

If I raised this to O2 direct is there any likelihood they can track who owns all of these numbers? Is there anything at all I can do apart from blocking any unknown mobile numbers completely (which will mean when my GP wants to offer me the vaccine or if anyone ever changes number I simply wont see it & so is not practical)??

Re: I keep getting automated calls from mobiles that end as soon as I pickup

Cleoriff — Tue, 23 Feb 2021 11:35:41 GMT

@shaun3h

Blocking them is the only way annoyingly. I have the same issue on my landline. We do have a guide about how to deal with them.

It may help with some of them. There is also an app called Truecaller, which a lot of people find helpful.

Re: I keep getting automated calls from mobiles that end as soon as I pickup

madasaf1sh — Tue, 23 Feb 2021 11:37:18 GMT

@shaun3h

This is a know problem and affects all networks, although usually 3 and EE.

Someone can i'm afraid walk into a shop and buy as many sim cards as they want top up in cash and walk out.. o2 dont know they have done this as they are all used in seperate handsets with individual sim cards.

Also all mobile networks see is a device calling a number and then hanging up, they dont know the contents of that call.

o2 will be able to block the numbers, but unless its a registered account they wont be able to do anything else.

I would report it to o2 following the information here:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

And your GP in fairness should not be using a withheld number to call people, thats very poor of them and they where told to stop doing this at the same time as they where told to stop using 0844 numbers

Re: I keep getting automated calls from mobiles that end as soon as I pickup

MI5 — Tue, 23 Feb 2021 12:01:22 GMT

@shaun3h

It's a common number spoofing scam.

OFCOM advice here https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/tackling-nuisance-calls-and-messages/phone-spoof-scam