topic Re: Air time cost differenced in Discussions & Feedback

Air time cost differenced

Monkehfu — Sat, 13 Feb 2021 15:21:42 GMT

Serious question here.
How do O2 justify the huge differences in cost for the same airtime plan?

Looking through the site for an upgrade today and for my airtime plan I chose the following for any phone I looked at.

£0 upfront
24 months
5GB data

The price for this varies considerably over handsets.
The lowest being £12pm up to £24pm. How?

How do O2 justify selling the same airtime plan at different prices?

Why is 0/24/5GB more expensive on say a Pixel 5 from a Sony II 5G?

Re: Air time cost differenced

Bambino — Sat, 13 Feb 2021 15:41:46 GMT

@Monkehfu We're all customers here, so we wouldn't know. I would imagine it's because they don't have to justify it, but maybe @O2KyleW might be better placed to explain it to you.

Re: Air time cost differenced

Cleoriff — Sat, 13 Feb 2021 18:32:02 GMT

@Bambino wrote:
@Monkehfu We're all customers here, so we wouldn't know. I would imagine it's because they don't have to justify it, but maybe @O2KyleW might be better placed to explain it to you.

Not sure @O2KyleW is even on @Bambino? I know the rota shows he is, although he hasn't responded to any mention?

Re: Air time cost differenced

Bambino — Sat, 13 Feb 2021 21:58:40 GMT

Always good to know that we can rely on the rota that's published for us to refer to, @Cleoriff

Re: Air time cost differenced

Cleoriff — Sat, 13 Feb 2021 22:03:21 GMT

@Bambino wrote:
Always good to know that we can rely on the rota that's published for us to refer to, @Cleoriff

Indeed @Bambino

In fact @O2KyleW hasn't been online since 9th January.

Re: Air time cost differenced

Bambino — Sat, 13 Feb 2021 22:14:45 GMT

Well I tried, @Cleoriff. I'll tag @O2Lisa, but she won't be on until Monday morning. That's about all I can do.

Re: Air time cost differenced

O2Lisa — Mon, 15 Feb 2021 08:04:06 GMT

Morning all

Thanks for the tag @Bambino, @Monkehfu we do have a range of airtime tariffs, different tariffs will be linked to different devices, I will private message you so we can discuss this further if you'd like

Re: Air time cost differenced

O2Lisa — Mon, 15 Feb 2021 08:06:57 GMT

I've tried to message you @Monkehfu but it looks as though the option isn't available on your profile, you can always message me if you would like to talk about this more

Re: Air time cost differenced

Cleoriff — Mon, 15 Feb 2021 08:08:09 GMT

Thanks @O2Lisa and good morning

Re: Air time cost differenced

O2Lisa — Mon, 15 Feb 2021 08:11:15 GMT

You're welcome @Cleoriff

Hope you've had a lovely weekend

Re: Air time cost differenced

Cleoriff — Mon, 15 Feb 2021 08:17:00 GMT

@O2Lisa wrote:
You're welcome @Cleoriff
Hope you've had a lovely weekend

Once I can see and feel the sun again @O2Lisa, I may have a good weekend. Until then pretty much 'same old same old'

Re: Air time cost differenced

Monkehfu — Mon, 15 Feb 2021 13:38:56 GMT

Have enabled private messages.

Re: Air time cost differenced

Cleoriff — Mon, 15 Feb 2021 13:49:04 GMT

@O2Lisa?

Re: Air time cost differenced

O2Lisa — Mon, 15 Feb 2021 14:24:00 GMT

Thanks @Cleoriff

Re: Air time cost differenced

Malcolm11 — Tue, 05 Jul 2022 06:13:34 GMT

I am about to upgrade but would like an answer to the same question happy for you to private message me or reply on here **Personal info**

Thank you