https://community.o2.co.uk/t5/Discussions-Feedback/Samsung-s21-ultra/m-p/1436607#M117632 I've upgraded from my s9, the sim in the 21 isn't provisioned, no way to speak to an operator, can't even find my new number anywhere. what do I do? Wed, 03 Feb 2021 11:15:24 GMT samsung-s21 2021-02-03T11:15:24Z https://community.o2.co.uk/t5/Discussions-Feedback/Samsung-s21-ultra/m-p/1436607#M117632 I've upgraded from my s9, the sim in the 21 isn't provisioned, no way to speak to an operator, can't even find my new number anywhere. what do I do? Wed, 03 Feb 2021 11:15:24 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Samsung-s21-ultra/m-p/1436607#M117632 samsung-s21 2021-02-03T11:15:24Z https://community.o2.co.uk/t5/Discussions-Feedback/Samsung-s21-ultra/m-p/1436610#M117633 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4374639">@samsung-s21</a>&nbsp;</P><P>Use the sim from your S9 or start a sim swap from it to activate the new 5g sim <LI-PRODUCT title="Guide: Sim Swap: a mini guide 2017 update" id="Guide012"></LI-PRODUCT>&nbsp;</P> Wed, 03 Feb 2021 11:18:49 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Samsung-s21-ultra/m-p/1436610#M117633 MI5 2021-02-03T11:18:49Z