topic companys within 02 in Discussions & Feedback

companys within 02

popman — Mon, 01 Feb 2021 11:03:08 GMT

Hi i hope someone can help me . I have had a man calling me from Think-Comms who says i need to sign a new contract for my wifes phone which is 02 and do this on my laptop , i have been trying to get an answer about this problem for 3 days now and got nowhere can anybody tell me who is Think-Comms Ltd.

Re: companys within 02

MI5 — Mon, 01 Feb 2021 11:33:53 GMT

@popman

Ignore them, block the number and do not agree to anything.

They are 3rd parties trying to get your business so they can get a commission from O2.

O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

If you want to upgrade or change anything, do it directly with O2 yourself.

http://www.o2.co.uk/contactus

Re: companys within 02

popman — Mon, 01 Feb 2021 11:52:10 GMT

Thankyou very much for swift reply you would'nt beleive the trouble i have had getting an answer once again THANKYOU VERY MUCH .

Re: companys within 02

MI5 — Mon, 01 Feb 2021 11:53:34 GMT

You're welcome