topic Re: Amazing Customer service!! in Discussions & Feedback

Amazing Customer service!!

Liam22 — Wed, 06 Jan 2021 17:11:25 GMT

Rung up tonight for a upgrade on my phone and I got sent through to Maria, she was loverly and amazing customer service skills having worked in retail myself for 8+ she’s one to be proud off, spoken through everything easily and very understanding, if all honesty she gives that mum feel when your on the phone just makes you feel relaxed. Thank you so much Maria I hope your managers listen back to the call or at least know that you are a star and should be praised or given a bonus for how well she is. Thank you Maria and 02 👍🏽

Re: Amazing Customer service!!

jonsie — Wed, 06 Jan 2021 17:15:57 GMT

Great post and thank you for sharing @Liam22

Well done Maria!

I'm sure one of our admin team will feed this back so she gets the recognition she deserves

@Martin-O2 @LukasB @TheresaV @Marjo

Re: Amazing Customer service!!

gmarkj — Wed, 06 Jan 2021 17:16:09 GMT

Great feedback @Liam22 and well done Maria.
Some great customer service to report back on @Martin-O2 @Marjo @LukasB and @TheresaV

Re: Amazing Customer service!!

Cleoriff — Wed, 06 Jan 2021 19:17:36 GMT

Lovely post @Liam22

Thanks for letting us know. Customer Services take such a lot of flak, it's great to hear something nice and positive for a change. Welcome to the forum by the way.

Re: Amazing Customer service!!

LukasB — Thu, 07 Jan 2021 11:37:27 GMT

Hey @Liam22 that is lovely to hear. I am going to send you a private message on here to track down the right Maria