https://community.o2.co.uk/t5/Discussions-Feedback/Switching-from-02/m-p/1416016#M116978 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4281039">@Jeremy2</a>&nbsp;</P><P>You don't need to send your birth date.</P><P><LI-PRODUCT title="Guide: How to get your PAC 2019 Update" id="Guide002"></LI-PRODUCT>&nbsp;</P> Fri, 04 Dec 2020 16:07:17 GMT MI5 2020-12-04T16:07:17Z https://community.o2.co.uk/t5/Discussions-Feedback/Switching-from-02/m-p/1416014#M116977 I would like to switch from 02 but to keep my same number I have texted 65075 with the word ‘PAC’ and PAC with my birthday (DDMMYY) and (DDMMYYYY). They keep sending me messages telling me they do not understand the request and when I try to call 202 they do not pick up. Please help. Fri, 04 Dec 2020 16:04:36 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Switching-from-02/m-p/1416014#M116977 Jeremy2 2020-12-04T16:04:36Z https://community.o2.co.uk/t5/Discussions-Feedback/Switching-from-02/m-p/1416016#M116978 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4281039">@Jeremy2</a>&nbsp;</P><P>You don't need to send your birth date.</P><P><LI-PRODUCT title="Guide: How to get your PAC 2019 Update" id="Guide002"></LI-PRODUCT>&nbsp;</P> Fri, 04 Dec 2020 16:07:17 GMT https://community.o2.co.uk/t5/Discussions-Feedback/Switching-from-02/m-p/1416016#M116978 MI5 2020-12-04T16:07:17Z