topic Re: o2 the most expensive operator do not buy it!!! in Discussions & Feedback

o2 the most expensive operator do not buy it!!!

Zac11 — Thu, 13 Aug 2020 19:48:29 GMT

do not buy anything from them and check your bill and plan .. its 100 percent the most expensive operator not telling the truth to the customers i just had an horible experience with my upgrade. i was with them for 5 years and after 5 years my deal for another 24months was 320 pounds more expensive like in carphone warehouse.. also their cap on the data call and messages doesnt work they always overcharged me i just check that today .. i paid them lots of money for bad service.. no offers.. overcharging and 70percent not data working in the bristol city center ... dont buy anything from them .. hope they will not delete this as thats real experience with them also they asking for 1279pounds for iphone11pro check the Apple website as they sell the same iphone 11 pro 256gb for 1199 pounds and that original website .. the cheapest phones are on carphone warehouse ... best deals ... after 5 years with o2 im very disapointed ... they lie cheat and want only your money .. i still waiting for my refund of 160 pounds for upfront which i paid ....

Re: o2 the most expensive operator do not buy it!!!

MI5 — Thu, 13 Aug 2020 19:53:18 GMT

It's a free country.
Choose whichever network you prefer.

Re: o2 the most expensive operator do not buy it!!!

Cleoriff — Thu, 13 Aug 2020 20:48:30 GMT

I'm perfectly happy with them, so it's all a matter of choice really.

Re: o2 the most expensive operator do not buy it!!!

jonsie — Thu, 13 Aug 2020 21:35:19 GMT

Never had a problem with O2 myself and the title of the thread obviously misleading.

Re: o2 the most expensive operator do not buy it!!!

zee3 — Thu, 13 Aug 2020 22:32:01 GMT

They also overcharge me and lied to me when i recently upgraded! They will cut you off for owing 2p! *bleep*

Re: o2 the most expensive operator do not buy it!!!

Zac11 — Thu, 13 Aug 2020 23:18:36 GMT

you working for them... please check trust pilot reviews is says all about o2 no more to say 4.500 thousand unhappy ppl what are u talking about man

Re: o2 the most expensive operator do not buy it!!!

Cleoriff — Fri, 14 Aug 2020 06:55:31 GMT

None of us on this thread work for O2. We are customers like yourself @Zac11

Not interested in Trust Pilot reviews. I go on my own experience thanks.

Re: o2 the most expensive operator do not buy it!!!

gmarkj — Fri, 14 Aug 2020 09:09:44 GMT

out of interest, how did they overcharge and lie to you @zee3?

Re: o2 the most expensive operator do not buy it!!!

G4Grandad — Fri, 14 Aug 2020 17:53:11 GMT

If you think O2 is expensive, take a look at EE

Re: o2 the most expensive operator do not buy it!!!

madasaf1sh — Wed, 19 Aug 2020 08:52:15 GMT

exactly @G4Grandad not just EE but Vodafone..

I have never had a problem with o2, they may be a bit more expensive but i never base my decision on cost alone. I base it on Service, Coverage as well.

@zee3 it would be good for you to come back and answer @gmarkj 's question, as we might be able to help

Re: o2 the most expensive operator do not buy it!!!

AztecUK — Wed, 19 Aug 2020 10:25:13 GMT

@Zac11I am sorry I totally disagree with your comment, I am sure if you contact customer services you will get help. For me the whole switch over process was smooth and quick! had my number for 15 years and happy to have it on O2.

As mentioned in this thread this is a free country and you can choose whatever network you want but do ring O2 again, tell them how you feel I am sure they will do the best to help.

I guess everyone has different experiences with different networks, for me I cannot fault O2 in anyway they been nothing but amazing and helpful to me.

If you really want to move O2 will provide you with PAC code, If your on contract you will probably need to square your balance, if your on PAYG like me, you could call them now and ask for PAC code, as I could if I wanted but I don't want to!

Give them a chance you won't regret it!

AztecUK

Re: o2 the most expensive operator do not buy it!!!

AztecUK — Wed, 19 Aug 2020 10:35:25 GMT

@Zac11Yes there are cheaper deals out there, I have dual SIM phone, my second backup SIM only requires minimum topup of a £1 on ASDA mobile (EE) make a call once in 6 month period and top within large number of days. I'd rather pay a little more for a service that works very well! I also had no problems at all with O2, infact the opposite awesome network!

I keep this ASDA mobile number only for emergency if I could not get O2 signal and needed to make a call, it's there but it's constantly turned off, never needed it. In Cornwall if you get no O2 signal more than likely you get no signal at all, always good to run Network scan on your phone.

I also DO NOT work for O2. For me it's the UKs best Network

AztecUK