topic Re: Reporting fraudulent behaviour in Discussions & Feedback

Reporting fraudulent behaviour

Fraudprotect — Wed, 15 Jul 2020 14:34:01 GMT

I received the following text message from 07385 565227:

O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: [link removed for safety]

Please would someone let me know whether or not this is genuine. If it is not, please report this phone number for fraudulent action.

Re: Reporting fraudulent behaviour

viridis — Tue, 07 Jul 2020 14:28:58 GMT

That looks very fake to me

Re: Reporting fraudulent behaviour

viridis — Tue, 07 Jul 2020 14:29:42 GMT

That site is listed as malicious.
Confirmed fake phishing scam

Re: Reporting fraudulent behaviour

O2Karl — Tue, 07 Jul 2020 14:31:20 GMT

Hi @Fraudprotect

This is not real, thank you for flagging if you could forward the text message, including phone number or company name, to 7726.

Re: Reporting fraudulent behaviour

Anonymous — Tue, 07 Jul 2020 14:37:33 GMT

Hi, Fraudprotect,

Have a look in your myo2 app and check if your bill is paid or not. If you can't, give o2 customer services a call on 202 or 0344 809 0202, and they will be able to help you.

This guide will also help you in regards to possible phishing.

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

Re: Reporting fraudulent behaviour

Bambino — Tue, 07 Jul 2020 14:41:09 GMT

@Fraudprotect

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Please remove the link in your post so no one accidentally clicks on it. Go to Options in the right hand corner of your post, then the drop down Edit Reply

Re: Reporting fraudulent behaviour

LM26 — Tue, 07 Jul 2020 14:57:22 GMT

I have just received a similar message from 07586114583 askiing me to update my payment information via https://o2.uk.account43.com/?o2=2

Re: Reporting fraudulent behaviour

Anonymous — Tue, 07 Jul 2020 15:05:54 GMT

Hi, LM26,

It's a fishing scam. text the number to 7726.