topic Re: SIM Card Lock (Not PUK Lock) in Discussions & Feedback

SIM Card Lock (Not PUK Lock)

Damian98 — Fri, 15 May 2020 19:00:01 GMT

Hi. I accidentally set a SIM lock on a old phone I used as a temporary device until I got a new phone. On the old phone, I accidentally set a SIM Lock instead of the standard phone lock. Is there a way for me to remove this?
I've searched throughout the O2 discussions and all of this refer to PUK, which I believe is not the issue.

Re: SIM Card Lock (Not PUK Lock)

MI5 — Fri, 15 May 2020 19:07:29 GMT

@Damian98

You'll need to reverse the process

Re: SIM Card Lock (Not PUK Lock)

jonsie — Fri, 15 May 2020 19:09:32 GMT

Enter the pin lock incorrectly 3 times and you will be asked for the PUK.

When entered it will let you choose a new pin which you can disable

Re: SIM Card Lock (Not PUK Lock)

Damian98 — Mon, 18 May 2020 23:27:28 GMT

The first answer on the thread you linked worked a treat. (The one explaining steps on android/iOS devices).
I hope this thread is SEO friendly.

Re: SIM Card Lock (Not PUK Lock)

MI5 — Tue, 19 May 2020 06:36:27 GMT

Glad you're sorted.