topic Re: unable to process your latest bill in Discussions & Feedback

unable to process your latest bill

chris8164 — Thu, 26 Mar 2020 11:09:10 GMT

have others had a text saying O2 we were unable to process your latest bill? then asking for details. I'm treating it as a scam.

Re: unable to process your latest bill

MI5 — Thu, 26 Mar 2020 11:13:50 GMT

@chris8164

It's a scam.

Ignore it and block the number.

Do not click any links and report the text to 7726 (free)

O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

Re: unable to process your latest bill

Jules74 — Thu, 26 Mar 2020 21:55:58 GMT

Had the same today. Looks very dodgy so blocked immediately. Checked my O2 account which was fine. I forwarded the msg to O2. The txt number was: 07393 911062 for reference. (suspect that they are not operating in the UK)

Re: unable to process your latest bill

MI5 — Thu, 26 Mar 2020 22:01:26 GMT

@Jules74 wrote:
Had the same today. Looks very dodgy so blocked immediately. Checked my O2 account which was fine. I forwarded the msg to O2. The txt number was: 07393 911062 for reference. (suspect that they are not operating in the UK)

Re: unable to process your latest bill

jonsie — Thu, 26 Mar 2020 22:03:02 GMT

These are going out in their thousands unfortunately.