topic Re: More than an hour on the phone in Discussions & Feedback https://community.o2.co.uk/t5/Discussions-Feedback/More-than-an-hour-on-the-phone/m-p/1292930#M112736 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1954161">@Bamboccio</a>&nbsp;</P><P>We always advise to call at 8.00am when it's quiet.&nbsp;<BR /><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Sun, 16 Feb 2020 15:02:35 GMT MI5 2020-02-16T15:02:35Z More than an hour on the phone https://community.o2.co.uk/t5/Discussions-Feedback/More-than-an-hour-on-the-phone/m-p/1292927#M112733 <P>Waiting for customer service, now for about 97 minutes.&nbsp; Lovely!</P> Sun, 16 Feb 2020 14:42:19 GMT https://community.o2.co.uk/t5/Discussions-Feedback/More-than-an-hour-on-the-phone/m-p/1292927#M112733 Bamboccio 2020-02-16T14:42:19Z Re: More than an hour on the phone https://community.o2.co.uk/t5/Discussions-Feedback/More-than-an-hour-on-the-phone/m-p/1292928#M112734 <P>Still waiting, incredible.&nbsp; Your call is in a queue.</P> Sun, 16 Feb 2020 14:47:37 GMT https://community.o2.co.uk/t5/Discussions-Feedback/More-than-an-hour-on-the-phone/m-p/1292928#M112734 Bamboccio 2020-02-16T14:47:37Z Re: More than an hour on the phone https://community.o2.co.uk/t5/Discussions-Feedback/More-than-an-hour-on-the-phone/m-p/1292929#M112735 <P>I gave up after 104 minutes.</P> Sun, 16 Feb 2020 15:00:38 GMT https://community.o2.co.uk/t5/Discussions-Feedback/More-than-an-hour-on-the-phone/m-p/1292929#M112735 Bamboccio 2020-02-16T15:00:38Z Re: More than an hour on the phone https://community.o2.co.uk/t5/Discussions-Feedback/More-than-an-hour-on-the-phone/m-p/1292930#M112736 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1954161">@Bamboccio</a>&nbsp;</P><P>We always advise to call at 8.00am when it's quiet.&nbsp;<BR /><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Sun, 16 Feb 2020 15:02:35 GMT https://community.o2.co.uk/t5/Discussions-Feedback/More-than-an-hour-on-the-phone/m-p/1292930#M112736 MI5 2020-02-16T15:02:35Z Re: More than an hour on the phone https://community.o2.co.uk/t5/Discussions-Feedback/More-than-an-hour-on-the-phone/m-p/1292978#M112737 <P>Weekends are the busiest times and more so with less staff.</P> Sun, 16 Feb 2020 19:28:49 GMT https://community.o2.co.uk/t5/Discussions-Feedback/More-than-an-hour-on-the-phone/m-p/1292978#M112737 jonsie 2020-02-16T19:28:49Z