topic Re: Very helpful o2 employee in Discussions & Feedback

Very helpful o2 employee

Linda90 — Tue, 17 Dec 2019 13:18:49 GMT

I spoke to a person called Bongi in your customer service department. Absolutely outstanding customer service. I couldn’t thank them enough. So polite and we had a good laugh. There’s not a lot of people who would take the time to give positive feedback but Bongi was a star! Thank you again!

Re: Very helpful o2 employee

MI5 — Tue, 17 Dec 2019 13:20:29 GMT

Good to hear @Linda90

I'm sure our community team will pass on your thanks @Marjo @Martin-O2

Re: Very helpful o2 employee

jonsie — Tue, 17 Dec 2019 13:52:29 GMT

Nice for you to post such positive feedback. Well done Bongi

Re: Very helpful o2 employee

Marjo — Tue, 17 Dec 2019 15:35:19 GMT

Hi @Linda90 , welcome to our community, and thanks so much for taking the time to post about your call with Bongi. Lovely to hear you had such a good experience. I'm going to drop you a Private Message shortly to get just a few additional details so we can pass this on to the right department if that's alright with you.

Thanks for tagging us @MI5!

Re: Very helpful o2 employee

Martin-O2 — Tue, 17 Dec 2019 16:36:51 GMT

Really pleased you had such a great experience @Linda90! And thanks so much for taking the time to leave feedback.