topic Re: O2 down! in Discussions & Feedback

O2 down!

Rach01 — Tue, 03 Sep 2019 06:46:13 GMT

Is o2 down AGAIN in the uk??? How long till it’s sorted!!!

Re: O2 down!

Cleoriff — Tue, 03 Sep 2019 07:09:27 GMT

My phone is working ok @Rach01

I have had a text and a cell this morning...

Check your network status here https://status.o2.co.uk/

Re: O2 down!

Cleoriff — Tue, 03 Sep 2019 07:13:05 GMT

This is mine currently, and I have had work done on the masts in my area

Re: O2 down!

Rach01 — Tue, 03 Sep 2019 07:19:33 GMT

Iv been on down detector website and looks like the whole of the UK has issuEs 🤦🏻‍♀️
I’ve restarted my phone 100s of times - not been working since last night

Re: O2 down!

Rach01 — Tue, 03 Sep 2019 07:21:12 GMT

Re: O2 down!

MI5 — Tue, 03 Sep 2019 07:23:22 GMT

I'm in CO10 postcode and I'm working fine.

Re: O2 down!

Rach01 — Tue, 03 Sep 2019 07:24:41 GMT

Seems as tho you @MI5 maybe one of the lucky ones! 😂😂

Re: O2 down!

Cleoriff — Tue, 03 Sep 2019 07:26:35 GMT

Just check your own network status @Rach01

I'm in Nuneaton in Warwickshire and as you see from the status I posted, I am fine.

Re: O2 down!

Rach01 — Tue, 03 Sep 2019 07:29:04 GMT

I have and it says it’s fine @Cleoridd but obviously it’s not! No text, no calls, no data 🙄🤦🏻‍♀️ Same with my child’s pay and go and he has credit! Lol

Re: O2 down!

TallTrees — Tue, 03 Sep 2019 07:29:09 GMT

My phone is fine checked family all fine @Rach01

Re: O2 down!

Rach01 — Tue, 03 Sep 2019 07:29:38 GMT

Sorry for name spell mistake! Predictive text! 😂😂 @Cleoriff

Re: O2 down!

Rach01 — Tue, 03 Sep 2019 07:30:28 GMT

Ughhh I give up!

Re: O2 down!

TallTrees — Tue, 03 Sep 2019 07:31:44 GMT

Give customer services a call then? @Rach01

Re: O2 down!

Rach01 — Tue, 03 Sep 2019 07:34:08 GMT

@TallTrees I did a live chat with them and they said they are working to get it fix soon - so there is defo a issue! Again!!!

Re: O2 down!

Mi-Amigo — Tue, 03 Sep 2019 08:11:31 GMT

@Rach01 wrote:
@TallTreesI did a live chat with them and they said they are working to get it fix soon - so there is defo a issue! Again!!!

I`ve checked my status for here in West Midlands and despite the closest mast to me being down, have full access to the internet and this forum using O2 dongle.

As you are having problems and have spoke via live chat with customer services, I`ll tag @EmilieT one of the community managers to ask if she can help

Hope this can be resolved for you soon and welcome to the Community

Re: O2 down!

TallTrees — Tue, 03 Sep 2019 08:24:08 GMT

Hi @Rach01
I had a text message a few days ago to say 02 were working on masts near but it hasn't affected me yet! Possibly upgrading for 5G , could be as there as a lot of phones ready for that facility now.
It's a pain when you rely on your phone.
Hope all resolves itself soon. Best wishes TallTrees

Re: O2 down!

TallTrees — Tue, 03 Sep 2019 08:27:14 GMT

Ah just read text again! @Rach01
The commencement date is the 4th Sept 😜😜😜😜 no wonder I haven't had any probs!!!!
Suffering to get to me yet😎😎😎

Re: O2 down!

Cleoriff — Tue, 03 Sep 2019 08:30:17 GMT

They are, as I said above, working on a mast in my area. I think they must be trying to get 5G up and running. However it hasnt affected me at all @Rach01

Have you tried 3G?

Re: O2 down!

gmarkj — Tue, 03 Sep 2019 09:08:41 GMT

Been getting texts/calls fine in NN10/NN4 areas so seems fine.
My OH is on Tesco (who use o2 network) and hers is also working...

Re: O2 down!

Rach01 — Tue, 03 Sep 2019 12:08:59 GMT

Still not working for me or the other phone I have with o2! 🤦🏻‍♀️🤦🏻‍♀️ Sons pay and go is also down! Not helpful when u use internet for work and can’t always be at home 🤦🏻‍♀️🤦🏻‍♀️